Online Groups - Arthritis Action

We are running a number of ‘Online Groups’ to help you stay connected with others from the comfort of your own home, particularly in light of social distancing guidance during the coronavirus pandemic (COVID-19).

With Online Groups offering an innovative way to help you self-manage the symptoms of arthritis, we know you may have some questions about how these will work.

We’ve answered some of the most frequently asked questions about Virtual Groups below.

To find upcoming events, please visit out Events Calendar.

Frequently Asked Questions

 

Why should I attend an Online Group?

Our Groups offer a great way to swap hints, tips and experiences with others who understand the impact arthritis can have on your daily life.

The meetings focus on discussion around topics related to the self-management of arthritis from eating well to mental health. Specialist speakers are also invited to share information about local services and referral pathways.

We know that attending our Group meetings can be difficult for some people, who may be based outside of a city or find it difficult to travel. Our Online Groups take place over the internet, and can be joined from the comfort of your own home.

 

Are the Online Groups recorded for me to listen to again later?

No, Online Groups are not recorded in any way. This allows attendees can speak openly with each other, just like you would in person or during a phone call.

 

Where are the Online Groups held?

The Online Groups will be held over the internet, rather than in a physical place. Think of it just like dialing into a phone call, but using your computer, iPad or smartphone.

This means that you will be able to join the Online Group from your own home.

 

How do I sign up to an Online Group?

To join an Online Group, please email info@arthritisaction.org.uk or telephone 020 3781 7120 for information on how to join the Group on the day.

Please note that you will need to sign up to each Group session before it happens.

 

How do I join the Online Group on the day?

We have put some helpful guides on accessing the Online Groups here, depending on your technology:

How to Guide Android Devices

How to Guide Apple Devices

How to Guide Laptop or PC

 

What do I need?

All you need to join our Online Groups is an internet connection, and a way of accessing your emails so that you can open the website link we send you. This could be either a computer, a smartphone, or a tablet such as an iPad.

 

Can I join from anywhere?

Yes. As long as you have access to the internet and a good connection, you will be able to join our Virtual Group from anywhere.

 

Can I join in with the conversation during a Online Group, or can I only listen?

If you are joining by smartphone or tablet, or if you have a microphone built into your computer, you can join in with a Online Group by talking. All other members of that Online Group will then be able to hear you. This allows you to chat with other attendees and share your own experiences, tips and advice.

If you don’t want to speak and would rather just listen to others, that’s fine too. There is no wrong way of enjoying the Online Groups!

 

I don’t have Arthritis, but I care for someone who does. Can I attend?

Absolutely – our Groups are open to anyone who want to learn more about the self-management of arthritis. Meetings are a great way for people to share their experiences with others who understand the impact arthritis can have.

 

My arthritis isn’t very painful right now. Should I not attend?

We think that our Groups are a great place to learn more about arthritis and self-managing your symptoms, even if your symptoms aren’t bad at the moment. You may learn some techniques at the Groups that you can then practice in the future, if your symptoms do get worse.

 

Are the Online Groups recorded for me to listen to again later?

No, Online Groups are not recorded. We believe this allows attendees can speak openly with each other, just like you would in person or during a phone call.

 

I have another question. Can you help?

Yes! If you email info@arthritisaction.org.uk or telephone 020 3781 7120, then we will help answering any further questions you may have around our new Virtual Groups.